Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working RelationshipsManaging Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organizations channel their energies; encouraging positive mindsets, combatting stress and building stronger relationsips and happier workforces. The authors look beyond individual cases to issues such as workforce motivation and corporate