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ISO/IEC 20000 FoundationOverview The ISO IEC 20000 specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS). The ISO IEC 20000 Foundation is a certification intended for IT professionals seeking to validate their foundational knowledge of the ISO IEC 20000. Exam Content The exam covers topics such as terms and definitions, normative references, Context of the organization, Leadership (Leadership
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ISO/IEC 20000 Foundation
Item no
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11000142788
US$ 150.00
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